Returns

Return Policy

• Items can be returned within 30 days of delivery for an exchange or store credit.
• Items must be unworn, unwashed and in original condition for the return to be accepted. Tags must be attached.
• We aim to process your return within 3-5 business days after receiving the item (s).
• Customers are responsible for all return shipping costs.

 Store Credit

• If you would like to return your item, please email us at contactus@shopsarella.com or fill out the form on the Contact Us page.
• Once the items are received, we will issue a store credit in the form of an electronic gift card to your account or the email provided to us. 
• Store Credit does not expire. 

Exchanges

• Items can be exchanged within 30 days of delivery. 
• If you would like to exchange an item for a different size or for a different product, please email us at contactus@shopsarella.com or fill out the form on the Contact Us page.

Received a faulty item?

• Please email us at contactus@shopsarella.com or fill out the form on the Contact Us page within 5 days of receiving the item.