Returns
Return Policy
- Items can be returned within 30 days of delivery for an exchange or store credit.
- Items must be unworn, unwashed and in original condition for the return to be accepted. Tags must be attached.
- We aim to process your return within 3-5 business days after receiving the item (s).
- Customers are responsible for all return shipping costs.
Store Credit
- If you would like to return your item, please email us at contactus@shopsarella.com or fill out the form on the Contact Us page.
- Once the items are received, we will issue a store credit in the form of an electronic gift card to your account or the email provided to us.
- Store Credit does not expire.
Exchanges
- Items can be exchanged within 30 days of delivery.
- If you would like to exchange an item for a different size or for a different product, please email us at contactus@shopsarella.com or fill out the form on the Contact Us page.
Received a faulty item?
- Please email us at contactus@shopsarella.com or fill out the form on the Contact Us page within 5 days of receiving the item.